Damn annoying useless Internet providers
Feb. 14th, 2019 12:40 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
shonakattAs people have been noticing I lost my new Web Site last week.
I changed over to a new system with the same provodor due to the NBN thing going on here in Sydney Ausralia.
They were going to delete all my old stuff despite the guy who set it swearing black and blue they wouldn't so I tried to contact them by phone unfortunately they also have a brand new automated phone system that offers you a choice of waiting on line or them calling back.
Waiting on line was a complete dud you hang on and then about the time they say the waiting time is over it bloodly hangs up on you so you wasted al that time for nothing.
The automated call returnsystem isn't much better it does call back exactly when it says it will but then asks you to press one to accept the call. Presing one does not bloody work so it just goes through same speel asking you to press one each time until it reaches its cut off number and then hangs up.
So that cut out direct contact
Go the email route and instead of a damn day it took them a week to get back to me and that person messed it all up he deleted everything but my oldest email which is nice is it is the most important being twenty years old and having everying even government stuff connected to it but ralitively useless when dealing with the actual account as it was all on the new account they made me on changover from dial-up.
So I go through the Phone thing once more and it hasn't been fixed as they said they were doing so had to use my oldest email to contact them and that was last week and I am still waiting on them to contact me.
As you can imagine I am beyond annoyed by the entire thing
Shaz
I changed over to a new system with the same provodor due to the NBN thing going on here in Sydney Ausralia.
They were going to delete all my old stuff despite the guy who set it swearing black and blue they wouldn't so I tried to contact them by phone unfortunately they also have a brand new automated phone system that offers you a choice of waiting on line or them calling back.
Waiting on line was a complete dud you hang on and then about the time they say the waiting time is over it bloodly hangs up on you so you wasted al that time for nothing.
The automated call returnsystem isn't much better it does call back exactly when it says it will but then asks you to press one to accept the call. Presing one does not bloody work so it just goes through same speel asking you to press one each time until it reaches its cut off number and then hangs up.
So that cut out direct contact
Go the email route and instead of a damn day it took them a week to get back to me and that person messed it all up he deleted everything but my oldest email which is nice is it is the most important being twenty years old and having everying even government stuff connected to it but ralitively useless when dealing with the actual account as it was all on the new account they made me on changover from dial-up.
So I go through the Phone thing once more and it hasn't been fixed as they said they were doing so had to use my oldest email to contact them and that was last week and I am still waiting on them to contact me.
As you can imagine I am beyond annoyed by the entire thing
Shaz